1. Where warranted:
- Products within the warranty period
- Products are warranted in accordance with the supplier
- You show the warranty card when warranty.
2. Where not covered by warranty:
- Product has expired on the warranty card or lost warranty card.
- Warranty card does not specify product code and date of purchase.
- Product codes and warranty cards do not match or cannot be determined for any reason.
- Products are scratched due to long-term use
- Products are dented, deformed due to a collision
- Customers voluntarily interfere with the product's machine or take it to another place for repair.
3. Conditions for returning or refunding 100%:
- Product defect detection of manufacturer when receiving goods.
- The product is not the same as the one you ordered on our website.
- Customers need to exchange and return goods within 7 working days from the time you receive goods.
- Returned products need intact labels, boxes, original packaging of the product as when you received the goods at the beginning
- Receive all customer complaints related to the company's use of services. - All warranty cases, you can contact us for warranty...
All your personal information, as well as information exchanged between you and the Quang Tri MDF Website is stored and kept confidential...